Skylark: Real-Time Control, Smarter Logistics
Power Your Fleet with Precision and Simplicity
Skylark
Skylark is your single dashboard for end-to-end logistics control in real-time for fleets, loads, and drivers. Monitor deliveries in real-time, route optimize, and view vital stats such as mileage and load status in real-time. Easily manage drivers, see performance, and process documents from the field. With the strength of analytics and automation, Skylark sharpens your logistics and stays ahead.
How Skylark Evolved
Skylark was designed from the ground up to fix actual issues that logistics teams were having—visibility, manual processes, and inefficient driver coordination. What started out as a simple dispatching solution evolved rapidly into a robust, end-to-end logistics platform. Users worked closely with our team to inform daily pain points and translate that into actionable functionality. We added real-time tracking of vehicles, smart load planning, and a driver-centric mobile app.
With communication surfacing as the biggest gap, we added an in-built chat feature that provides instant, uninterrupted communication between drivers and dispatchers. This capability alone has decreased delays and miscommunication on roads by leaps and bounds.
In due course of time, the capabilities of Skylark have evolved to incorporate live dashboard, management of employees, document processing, and deep-level analytics. All features are validated in real-life situations so they function when most needed. Now, Skylark is not just software—it's your logistics control tower, innovating with you.
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Challenges
The development team faced a few intricate challenges in the course of the project. Dynamic permission handling was challenging, particularly in terms of extracting and implementing user permissions efficiently in the application. Designing a module for chat extending beyond simple messaging—incorporating dispatch options, search functions, and groups—added depths of complexity. Real-time driver monitoring brought in challenges in managing fine-grained location permissions, location updates without battery drain, and smooth data streaming with low latency. For load planning, moving away from error-inclined Excel-based processes to a real-time planner revealed performance bottlenecks while dealing with large datasets. The original technology stack was not scalable, and a full re-thinking of the architecture was mandated. Making user experience smooth, data exchange precise, and module-to-module interaction required a great deal of planning and repeated problem-solving. Integration issues, responsiveness of the system, and UI/UX uniformity across various tech stacks contributed to the overall complexity.
Driver
Gets complete clarity on all loads with easy access to pickup and delivery details, helping them plan routes, meet deadlines, and reduce confusion or miscommunication.
Dispatcher
Efficiently manages and monitors load assignments in real-time, ensuring smooth coordination, fewer errors, and better use of time and resources.
Key Features
Skylark is packed with cutting-edge features designed for seamless efficiency and user-friendly experience.
Role-Based Permission Control
Reminds each user only what they can view depending on their role, keeping valuable information secure and access restricted.
In-Built Chat System
Allows dispatchers and drivers to communicate directly within the platform in real-time, making communication quick, simple, and efficient.
Real-Time Driver Tracking
Displays the real-time location of drivers on a map, enabling dispatchers to track movements, minimize delays, and enhance delivery planning.
Employee & Driver Management
Enables admins to see and manage all drivers and employees at ease, such as their profiles and allocated deliveries.
Load Planner Module
Assists dispatchers in planning and documenting loads electronically rather than on spreadsheets, minimizing errors and time.
Interactive Dashboard
Provides a quick glance of key numbers such as overall drivers, customers, orders, and deliveries in an easy and visual manner.
Advanced Chat Search
Eases retrieval of specific chats or messages using keywords, saving time and effort in searching for previous conversations.
Custom Chat Groups
Enables the creation of group chats for teams or particular drivers, so communication remains organized and topic-based.
Dispatch Integration in Chat
Allows dispatchers to assign deliveries directly within the chat, keeping everything within one place without having to switch tabs.
Real-Time System Updates
Updates the system instantly whenever changes are made, so everyone always sees the latest information without refreshing.
Tech Stack
These are the technologies that brought this project to life—carefully chosen for performance, scalability, and innovation. Every tool played a key role in building an impactful solution.
ELD
MYOB
Work optima
Xero
Samsara
Ryder
EDI
Wex
Quickbooks
ELD
MYOB
Work optima
Xero
Samsara
Ryder
EDI
Wex
Quickbooks
Team at a Glance
Each team member brought their expertise, passion, and dedication to turn this vision into reality.
Impacts & Benefits From Our Solution
Better Communication
Using the built-in chat feature, drivers and dispatchers can immediately pass information around through the application to cut on delay time as well as increase coordination during the deliveries.
Quicker Decision-Making
Real-time monitoring and live updates enable managers to track driver movement and make rapid, intelligent decisions when there is a change or problem during operations.
Enhanced Operational Efficiency
Automating load management, dispatching, and message tracking has minimized manual interventions, saving time and optimizing day-to-day operations.
Improved Driver Performance Tracking
The system enables dispatchers to monitor real-time information and historical reports for every driver, enabling them to assess performance and resolve issues efficiently.
Time Savings for Dispatchers
Functions such as dispatch-from-chat and robust search capabilities eliminate the time dispatched spenders lose by switching screens or searching past information.
Improved Data Accuracy
Automated verifications in the planner minimize risk of error in load information like addresses or instructions for delivery, enhancing reliability.
Clear Visibility of Operations
Dashboards and tracking modules give a real-time view of all loads and drivers, with full control and visibility to dispatchers and managers.
Stronger Team Collaboration
Shared planner access and custom chat groups enable team members to work together better, staying all on the same page.
Increased Customer Satisfaction
Correct planning, timely deliveries, and rapid issue resolution provide a smoother customer experience, generating improved satisfaction and trust.
Secure Access to Information
Role-based permission management allows only permitted users to view or edit sensitive data, maintaining the system secure and in order.
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What Happens Next?
We review your request, contact you, and sign an NDA for confidentiality.
We analyze your needs and create a project proposal with scope, team, time, and cost details.
We schedule a meeting to discuss the offer and finalize the details.
The contract is signed, and we start working on your project immediately.